Rajesh Nair
Front Desk Manager
Stayed
3 Times
Lifetime Spend
₹59,619
Likely To Return
Medium
Avg Review
2.0 ★
roamly-intelligence-v1 · 6h ago
Rajiv Kapoor is a frequent business traveler who has stayed with our partner hotels 3 times across Amritsar. Rajiv orders vegetarian meals, frequently requests late checkout and generally books executive rooms. Lifetime spend stands at ₹59,619 as a Gold member, and likelihood to return is rated medium. During a recent stay they reported check-in took over 20 minutes despite reservation, which was resolved.
Known preferences — food & drink: fresh juice and masala chai; schedule: late checkout; room: king bed.
1 review on record, averaging 2.0★. Most recent: 2★ — “Service slipped on this visit”.
Traveler Type
Business Traveler
From Gurugram
Preferred Room
King bed
Always books king; firm mattress preferred
Food
Vegetarian
Favourite Drink
Masala chai
Evening chai at 5 pm when in-house
Check-in
Standard
Check-out
Late
Requests 2 pm checkout on almost every stay
Birthday
11 March
Anniversary
—
Last Stay
Amritsar
8 Jul
Previous Complaint
Check-in took over 20 minutes despite reservation
Resolved
Last Review
2 Stars
Service slipped on this visit