Rajesh Nair
Front Desk Manager
Saturday, 5 September
Here's everything your team needs to know about today's guests — before they walk through the door.
Today's Arrivals
128
Across 7 partner hotels
Returning Guests
31
Know them by name
VIP Guests
8
Arriving today
Birthdays
0
Cake & card ready?
Anniversaries
4
Within this week
High Value Guests
30
₹1L+ lifetime spend
Guests Needing Attention
3
Service recovery due
Revenue Opportunities
55
₹2.2 L potential
Small gestures that guests remember forever.
Trailing 12 months, all properties
Arriving today with issues on record